Shipping Policy
Last Updated: 2026, January.
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1. Processing Time
All orders are processed and packed within 2 to 4 business days after payment confirmation. You will receive a notification email once your order has been dispatched (usually on thursdays).
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2. Shipping Methods & Tracking
We ship our sacred medicines from Dublin, Ireland, using AnPost (The Irish National Post Service).
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Standard Post: This is our default, most affordable option. Please note that Standard Post does not include a tracking number. Once the package is handed over to the postal service, Sacred Nawe cannot track its location.
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Registered Post: If you require a tracking number, please select the "Registered/Tracked" option at checkout (if available) or contact us prior to purchase.
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3. Estimated Delivery Times
Delivery times are estimates provided by AnPost and are not guaranteed:
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Ireland: 5-10 business days.
Europe: 10-15 business days.
Rest of the World: 15-30 business days.
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Note: International packages may experience delays due to customs procedures in the destination country.
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4. Customs, Duties & Taxes
Sacred Nawe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer. Please check your country’s regulations regarding the importation of natural/ancestral products (e.g., Rapé, Sananga) before ordering.
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5. Lost or Returned Packages
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Incorrect Address: Please double-check your address. If a package is returned to us due to an incorrect address, the customer is responsible for the re-shipping fee.
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Lost Packages: While rare, if a Standard Post (Untracked) package is lost, Sacred Nawe cannot offer a full refund as we have no control over the postal service. We review these cases individually to find a fair solution.
