Refund & Return Policy

Last Updated: 2026, January.

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1. Physical Products (Store)

Due to the nature of our products — ancestral medicines and sacred items (including Rapé and Sananga) — which are sealed for health, safety, and hygiene reasons, we do not accept returns or offer refunds on items that have been sent to your address.

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If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at:
Email: sacred.nawe.eire@gmail.com
WhatsApp / Phone: +353 085 827 8478

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Please include clear photos of the item and packaging. Each case will be reviewed, and a replacement or refund will be arranged where appropriate.

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2. Workshops & Events

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​Other Workshops & Events

Cancellations made 8 days or more before the event date may receive a refund, minus 10  administrative fee.

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​​3. Online Therapy & Guidance Sessions

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Completed Sessions: We do not offer refunds for therapy or guidance sessions that have already taken place.

No-Shows: Failure to attend a scheduled session without at least 24 hours’ notice will result in the forfeiture of the session fee.

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4. Digital Products (Courses/E-books)

All digital products are non-refundable once access or a download link has been provided, as the content is considered immediately consumed.